Last updated: June 2026
Rooted Youth CIC (“Rooted Youth”, “we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect through our website, how we use it, and your rights regarding that information.
1. Who We Are
Rooted Youth CIC is a Community Interest Company registered in England and Wales (Company No. 16948637). Our registered office is located at 66 Reynolds Avenue, Romford, England, RM6 4NS.
If you have any questions about this policy or how we handle your data, please contact us at admin@rootedyouth.co.uk.
2. What Information We Collect
We only collect personal information that you choose to give us directly through our website, via:
- Contact form – typically your name, email address, and the content of your message.
- Volunteer application form – typically your name, contact details, and any information you provide about your interest, skills, or availability. If your application progresses, we may later request further details (such as for an Enhanced DBS check) through separate, secure processes – not through the website itself.
We do not use cookies, analytics, or other tracking technologies on this website, and we do not collect any information automatically when you browse our site.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries or messages
- Process and follow up on volunteer applications
- Keep records of our communications with you, where necessary
We will never use your information for marketing purposes without your clear consent, and we do not sell or share your personal information with third parties for commercial purposes.
4. Legal Basis for Processing
Under UK data protection law, we process your information on the basis of:
- Consent – when you submit a form, you are choosing to share your information with us for that purpose.
- Legitimate interests – to respond to enquiries and manage volunteer recruitment in a way you would reasonably expect.
5. Sharing Your Information
We do not share, sell, or rent your personal information to third parties. Limited exceptions may apply where we are required to share information to comply with a legal obligation, or as part of a DBS check process for volunteers (which is handled through an official, regulated DBS provider).
6. How Long We Keep Your Information
We keep personal information only for as long as necessary to fulfil the purpose it was collected for:
- Contact form enquiries are typically retained for 12 months before being securely deleted.
- Volunteer applications are typically retained for 6 months unless you become an active volunteer, in which case your information forms part of your volunteer record.
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Object to or restrict how we use your information
- Withdraw consent at any time, where consent is the basis for processing
To exercise any of these rights, please contact us at admin@rootedyouth.co.uk.
8. Keeping Your Information Safe
We take appropriate steps to protect personal information you share with us from unauthorised access, loss, or misuse.
9. Children’s Privacy
While Rooted Youth works with young people, this website’s forms are intended for general enquiries and volunteer applications from adults. If a young person contacts us through the site, we will handle their information with extra care and in line with our safeguarding responsibilities.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
11. Contact Us & Complaints
If you have any questions or concerns about how we handle your personal information, please contact us at admin@rootedyouth.co.uk.
